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Privacy Policy

Last Updated: January 15, 2025

1. Introduction

Poker AI ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software, website, and services (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, do not use the Service.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us, including:

  • Account Information: Email address, name (optional), and password when you create an account
  • Payment Information: Payment card details processed securely through our payment processor (Stripe)
  • Communications: Information you provide when contacting support or participating in surveys
  • Poker Username: Your username on supported poker platforms for identification purposes

2.2 Information Collected Automatically

When you use our Service, we may automatically collect:

  • Device Information: Device type, operating system, unique device identifiers
  • Usage Data: Features used, session duration, license activations
  • Log Data: IP address, browser type, access times, error logs
  • Cookies: Session cookies for authentication and referral tracking

2.3 Information Stored Locally

Important: The following information is stored locally on your device and is NOT transmitted to our servers:

  • Hand histories and game data
  • Opponent statistics and tracking data
  • Session results and performance metrics
  • Screenshots or screen capture data

This local-first approach ensures your gaming data remains private and under your control.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process transactions and manage your subscription
  • Validate and manage software licenses
  • Send administrative communications (account updates, security alerts)
  • Respond to your inquiries and provide customer support
  • Track affiliate referrals and commission calculations
  • Detect and prevent fraud, abuse, and security incidents
  • Comply with legal obligations
  • Analyze usage patterns to improve our Service

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

4.1 Service Providers

We share information with third-party service providers who perform services on our behalf:

  • Stripe: Payment processing
  • Email Services: Transactional email delivery
  • Cloud Hosting: Server infrastructure

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to:

  • Court orders or legal process
  • Government requests
  • To protect our rights, privacy, safety, or property
  • To enforce our Terms and Conditions

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit (HTTPS/TLS)
  • Secure password hashing
  • Regular security assessments
  • Access controls and authentication
  • Secure cloud infrastructure

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as:

  • Your account remains active
  • Necessary to provide the Service
  • Required by law or for legitimate business purposes

Upon account deletion, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

7.1 Access and Portability

You can request a copy of your personal information that we hold.

7.2 Correction

You can request correction of inaccurate personal information.

7.3 Deletion

You can request deletion of your personal information, subject to legal retention requirements.

7.4 Opt-Out

You can opt out of promotional communications by following the unsubscribe instructions in emails.

7.5 Cookie Preferences

You can control cookies through your browser settings.

To exercise any of these rights, please contact us through Discord or email.

8. Cookies and Tracking Technologies

We use cookies and similar technologies for:

  • Essential Cookies: Required for authentication and security
  • Referral Cookies: 30-day cookies to track affiliate referrals
  • Analytics: To understand how users interact with our website

You can disable cookies in your browser settings, but this may affect the functionality of the Service.

9. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using the Service, you consent to such transfers.

12. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to opt out of the sale of personal information (we do not sell personal information)
  • Right to request deletion of personal information
  • Right to non-discrimination for exercising privacy rights

13. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restriction of processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

Our legal basis for processing includes: contract performance, legitimate interests, and consent.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Service after any changes constitutes acceptance of the updated policy.

15. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: